Today the insurance industry must digitally transform to keep up with the growing demand of their customers. This transformation is essential to survive and grow in an extremely competitive marketplace. Insurers are embracing this challenge and are adapting their IT landscape and delivery to align to business transformational goals.
To keep pace, insurers are developing long term plans for technology innovation. They need to ensure they are implementing solutions that drive efficiency, are scalable for future demand and are tailored to the needs of a wide variety of customers.
These have been the drivers for advancements such as customer mobile apps to deal with policy and claims management, chatbots to handle customer queries faster, and AI/machine learning to capitalise on the vast data captured by the Internet of things and adapt to customer trends.
Underpinning all of this is the ability to be agile, and capable of keeping up with future evolutions of insurance technology. Insurance testing and quality engineering must be intelligently approached and suitably targeted, constantly seeking to automate repeatable tasks, and shift left to drive efficiency.
Join Anthony White, AVP BFSI at Qualitest and Amjad Ali, Head of QA & Automation at Canada Life, who will discuss the challenges that digital transformation presents to change delivery in the insurance industry, and how testing and QA is required to evolve as a result.
In his role as AVP, Anthony is responsible for testing thought leadership and account management within Qualitest’s BFSI sector. He specialises in helping our insurance clients modernise their test and QA capabilities, by introducing state of the art Agile DevOps test solutions integrated within rapid change delivery models, that drive efficiencies and help organisations to achieve their transformation goals.
Amjad is a test and QA Leader who specialises in building high performing teams, capable of driving transformation and business change within the insurance and financial services sector. He has significant experience defining test transformation strategies, and then delivering highly efficient, scalable, automated test solutions that are aligned to the organizations’ digital transformation objectives.
Hardik helps clients’ drive Agile-DevOps transformation, and build high-performing globally distributed teams. He is a SAFe® Program Consultant (SPC) who leads all levels of an organization through a Lean-Agile transformation at scale by training, coaching, facilitating, and mentoring.In his current role as Associate Vice President, Hardik oversees Professional Services Delivery Management in US, UK, Romania and India. He is currently leading a team of about 130+ people, spread across five different time zones.
Qualitest is the world's leading AI-powered quality assurance company. Qualitest enables companies to assure quality faster for superior customer experience. We use an AI-powered, engineering-driven approach to technology assurance to enable faster time-to-market in the new normal.
We help companies in their digital transformation journey by leveraging AI, DevOps and Automation. Our quality engineering services are designed to accelerate and enhance speed, quality, security and customers’ digital experience.
At Canada Life, we provide retirement, investment and protection solutions to individuals, families and companies. We have 3.5 million customers, 470,000 pension annuities in force, and manage more than £40 billion of equities, fixed income and property, as well as a comprehensive multi-asset range through our investments division*. We sell products to individuals and corporate entities located in the UK through financial advisers. We are a UK-based subsidiary of the Great-West Lifeco group of companies, which has operations in Canada, the United States, Ireland and Germany. We’ve been operating in the UK since 1903 and currently have over 1,200 employees here.